Eyebrow: Privacy Policy
Privacy Policy
Your Privacy Matters
At ACLI Portugal (Associação Cultural Luso-Indiana), we are committed to protecting your privacy and handling your personal information with transparency, integrity, and care. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you visit our website, enquire about our services, or enrol in one of our Portuguese language programmes.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information:
- Full name
- Email address
- Telephone number
- Postal address
- Nationality
- Date of birth (where required)
- Emergency contact details
- Course preferences
- Payment information
- Visa or residency information (where applicable)
- Website usage information through cookies and analytics
How We Use Your Information
Your personal information may be used to:
- Process course applications and enrolments
- Respond to enquiries
- Provide student support services
- Communicate important course information
- Process payments
- Issue certificates of completion
- Improve our educational services
- Send newsletters and promotional information (only with your consent)
- Meet legal and regulatory obligations
Legal Basis for Processing
We process personal information based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate educational and administrative interests
Data Security
We use appropriate technical and organisational measures to protect your personal information against:
- Unauthorised access
- Loss
- Theft
- Misuse
- Alteration
- Disclosure
Although we take every reasonable precaution, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Cookies
Our website may use cookies to:
- Improve website performance
- Remember user preferences
- Analyse visitor behaviour
- Enhance user experience
You may disable cookies through your browser settings at any time.
Third-Party Services
We may use trusted third-party providers for services including:
- Website hosting
- Payment processing
- Email communications
- Website analytics
- Student management systems
These providers only receive the information necessary to perform their services and are required to protect your data.
Sharing Your Information
We do not sell or rent your personal information.
Information may only be shared:
- When required by Portuguese or European law
- With authorised service providers
- With your explicit consent
- To protect the rights and safety of ACLI Portugal or others
International Data Transfers
Where necessary, personal information may be securely transferred outside Portugal or the European Economic Area (EEA) using appropriate legal safeguards in accordance with applicable data protection laws.
Your Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with the relevant data protection authority
Data Retention
We retain personal information only for as long as necessary to:
- Deliver educational services
- Meet legal requirements
- Resolve disputes
- Maintain academic records
When information is no longer required, it is securely deleted or anonymised.
Children’s Privacy
Where courses involve minors, personal information is collected only with the consent of a parent or legal guardian where required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The latest version will always be published on this page with the updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
For privacy questions, contact ACLI Portugal at [info@acli.pt] or Rua de Timor, lote 121 RC Esq, Odivelas, Lisbon, Portugal 2620-064.